At AdZio, we strive to provide the best digital marketing services to our clients. Our refund policy is designed to ensure transparency and fairness in all our transactions. By purchasing our services, you agree to the terms outlined below.

1. Refund Eligibility

Refunds may be considered under the following circumstances:

• If a service has not been initiated within 7 days of purchase.
• If we fail to deliver the agreed-upon services as per the contract.
• If there is a billing error or unauthorized transaction.

2. Non-Refundable Services

The following services are non-refundable:

• Services that have already been initiated or completed.
• SEO, social media marketing, and ad campaigns once launched.
• Custom website or mobile app development work after project commencement.
• Any third-party tools, plugins, or subscriptions purchased on behalf of the client.

3. Refund Request Process

To request a refund, please follow these steps:

1. Submit a written refund request to marketing.adzio@gmail.com with the following details:
• Order details
• Reason for the refund
• Any supporting documentation
2. Our team will review your request and respond within 7 business days.
3. If approved, refunds will be processed within 10-15 business days via the original payment method.

4. Partial Refunds

Partial refunds may be offered in specific cases where a portion of the service has been completed but the full scope has not been delivered. The amount will be determined based on the work completed.

5. Service Cancellation

Clients may request service cancellation before the service starts for a full refund. Once work has begun, cancellations will be subject to our partial refund policy.

6. Dispute Resolution

If you are not satisfied with our resolution, you may escalate your concerns to marketing.adzio@gmail.com. We are committed to working with you to find a fair solution.

7. Policy Updates

AdZio reserves the right to modify this refund policy at any time. Changes will be updated on our website.

Contact Information

For any questions or concerns, feel free to contact us at:

• Phone: +91 92339 73156
• Website: https://adzioindia.com/