At AdZio ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (https://adzioindia.com/). By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

• Name – To personalize our communication with you.
• Email Address – For correspondence, service updates, and marketing communications.
• Phone Number – To facilitate customer support and service-related queries.
• Business Details – To tailor our services to your specific needs.

2. How We Collect Information

• Website Forms – When you fill out contact or inquiry forms.
• Cookies & Tracking Technologies – Although we do not currently use cookies, we may implement them in the future to enhance website functionality.
• Analytics Tools – To monitor website traffic and improve user experience.
• Third-Party Services – Such as Meta, WhatsApp, and Hostinger, to facilitate communication and marketing efforts.

3. How We Use Your Information

• Customer Support – To respond to inquiries and provide assistance.
• Marketing & Promotions – To offer targeted advertisements and special promotions.
• Website Optimization – To enhance user experience and improve website performance.

4. Data Sharing and Disclosure

• Meta (Facebook & Instagram) – For advertising and promotional activities.
• Hostinger – Our website hosting provider.
• WhatsApp – To streamline communication with customers.
• Our Employees – To assist with inquiries and service delivery.

5. Data Security

• Encryption & Secure Servers – To prevent unauthorized access.
• Restricted Data Access – Ensuring only authorized personnel handle your data.

6. Cookies and Tracking Technologies

Currently, we do not use cookies. However, we may implement them in the future to enhance user experience and website functionality. If and when we do, users will be notified, and appropriate consent mechanisms will be in place.

7. Legal Basis for Data Processing

• Your consent when you provide information voluntarily.
• Legitimate business interests, such as improving our services and marketing efforts.
• Compliance with legal obligations where applicable.

8. Data Retention Period

We may store collected data indefinitely unless you request deletion. We retain data to enhance user experience, provide ongoing services, and meet legal requirements.

9. International Data Transfers

Currently, customer data is stored with our hosting provider, Hostinger, and is not transferred internationally.

10. Children's Privacy

Our website is intended for business owners and individuals above 18 years old. We do not knowingly collect or store data from children under 18.

11. Changes to the Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated effective date. Users will be notified if significant changes occur.

12. Third-Party Links

Our website may contain links to third-party services, such as API integrations. While we ensure security, we encourage users to review the privacy policies of any third-party services they interact with.

13. Your Rights and Choices

• Request Access – To review the personal data we hold about you.
• Request Deletion – To have your personal data removed from our records.
• Opt-Out of Marketing Communications – By contacting us or using unsubscribe options.
• Raise Concerns – Regarding any privacy-related issues.

14. Contact Us

For privacy-related inquiries or data requests, you may contact us via:

• Email: marketing.adzio@gmail.com
• Phone: +91 92339 73156

Social Media Management & Data Integration Policy

1. Access to Social Media Accounts

To provide comprehensive digital marketing services, AdZio may require access to your social media business accounts (e.g., Facebook Pages, Instagram Business Accounts). This access is granted either through:

• Direct Credentials: Where you provide login information for management purposes.
• OAuth/Facebook Login: Where you authorize our app via Meta's secure authentication protocol.

2. Information We Collect via Meta Graph API

When you connect your Facebook or Instagram accounts to the AdZio mobile app or dashboard, we collect and process the following data to display your "Live Performance" insights:

• Page Insights: Reach, impressions, engagement metrics, and follower growth.
• Ad Performance: Information regarding active advertisements, spend, and conversion tracking.
• Access Tokens: Secure, encrypted tokens (Page Access Tokens) required to fetch data on your behalf.

3. How We Use This Data

The data collected is used exclusively to:

• Display real-time analytics and growth reports within the AdZio app.
• Manage and optimize your social media marketing campaigns and advertisements.
• Provide a centralized dashboard so you can monitor your business performance efficiently.

4. Data Storage and Security

• Storage: All retrieved analytics and access tokens are stored in our secure database.
• Protection: We utilize industry-standard encryption (JWT) and secure server protocols to ensure that only authorized users can access their specific business data.
• Confidentiality: AdZio does not sell, rent, or share your private business performance data with any third parties.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our service and hold certain information to improve your user experience and maintain your login session.

6. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children.

7. Data Deletion and Revocation

You maintain full control over your data:

• Revoking Access: You may revoke AdZio's access through your Meta "Business Integrations" settings at any time.
• Deletion Request: To permanently delete your stored data from our servers, please contact us at marketing.adzio@gmail.com. We will process the request within 48 hours.